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  QUALITY

1. It is the responsibility of all Boston Aluminum employees to maintain an integrated approach to quality, commencing with the customer enquiry and continuing through to completion. All employees shall be fully trained to understand the quality manual, quality policy and objectives, relevant operating procedures and work instructions.

2. In order that all Boston Aluminum employees and customers are fully informed on the organization and lines of responsibility for achieving and demonstrating the achievement of quality, a specific Quality Control Manual, associated procedures and quality documentation and date have been prepared and have the full support of Management of Boston Aluminum.

3. The objective of the company's quality system is providing the customers with reliable services and products, which perform to their expectation and confirm to all their requirements.

4. Boston Aluminum senior Management is committed and constantly striving to improve its organizational goals and requirements and needs of all its customers internally and externally. This can be achieved through regular quality system review and improvement programs involving all employees.

5. Boston Aluminum shall make available all supporting documents, procedures, process sheets or drawings as are necessary to understand the program and demonstrate compliance with the applicable standards.

6. Boston Aluminum shall afford the customer and / or his agent reasonable access to their facilities and documents to ascertain that the services and products being provided are to the agreed defined contractual requirements and standard.

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